{"id":11816,"date":"2022-08-01T08:48:48","date_gmt":"2022-08-01T06:48:48","guid":{"rendered":"https:\/\/www.chinasmartbuy.com\/blog\/?p=11816"},"modified":"2022-08-22T09:52:06","modified_gmt":"2022-08-22T07:52:06","slug":"vivo-xclusive-care","status":"publish","type":"post","link":"https:\/\/www.chinasmartbuy.com\/blog\/vivo-xclusive-care\/","title":{"rendered":"vivo Xclusive care: assistenza senza compromessi"},"content":{"rendered":"\n<p><strong>Una customer-experience completa <\/strong>che vanta <strong>100 punti di raccolta in tutta Italia, tasso di difettosit\u00e0 dei dispositivi vivo minore dell\u20191% <\/strong>e<strong> pick-up service gratuito<\/strong>. La strategia di <a href=\"https:\/\/www.chinasmartbuy.com\/blog\/tag\/vivo\/\">vivo<\/a> continua a premiare gli utenti con una grande attenzione all&#8217;assistenza post-vendita e servizi specifici su singoli prodotti, come <strong>vivo Xclusive care<\/strong> su <strong>X80 Pro<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Recensione VIVO X60 Pro: da comprare? Col ca...shback!\" width=\"1290\" height=\"726\" src=\"https:\/\/www.youtube.com\/embed\/4uRGO-wggT0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><em>\u201cGaranzie dedicate, contatto diretto con il cliente e aggiornamenti software sono tutti elementi che ci permettono di migliorare l\u2019esperienza di coloro che scelgono i nostri prodotti. Consapevoli del valore innovativo e tecnologico di X80 Pro e della fiducia che i nostri clienti ripongono nel brand abbiamo deciso di includere il pacchetto Xclusive care che completa l\u2019esperienza di acquisto di X80 Pro. Sapere, ad esempio, di essere coperti in caso di danneggiamento dello schermo dello smartphone, uno dei danni pi\u00f9 temuti, o di poter fare affidamento su un\u2019assistenza dedicata per qualsiasi informazione \u00e8 un valore aggiunto importante che il cliente riconosce e premia in fase di scelta\u201d<\/em> <\/p><cite><p><strong>Lindoro Ettore Patriarca &#8211; Direttore Marketing &amp; Retail, in qualit\u00e0 di referente di vivo per l\u2019Italia<\/strong><\/p><\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">vivo Xclusive care<\/h2>\n\n\n\n<p>Il pacchetto di servizi <strong>Xclusive care<\/strong> incluso nell\u2019acquisto del nuovo <strong>vivo X80 Pro<\/strong> include <strong>riparazione o sostituzione dello schermo danneggiato nei primi 6 mesi, senza costi aggiuntivi <\/strong>o<strong> spese a carico dell&#8217;acquirente. <\/strong>Il servizio offre anche<strong> video-assistenza gratuita<\/strong>,<strong> <\/strong>non solo in caso di problemi tecnici o malfunzionamenti, ma anche per avere maggiori informazioni sul prodotto.<\/p>\n\n\n\n<p>Si tratta di un servizio post-vendita con pochi compromessi, da sempre un elemento importantissimo nella strategia dell&#8217;azienda. Gi\u00e0 nel 2021 infatti, <a href=\"https:\/\/youtu.be\/4uRGO-wggT0\" target=\"_blank\" rel=\"noreferrer noopener\">X60 Pro<\/a>, il primo flagship di vivo ad arrivare in Italia, includeva il servizio di riparazione dello schermo. Il supporto non si limita alle riparazioni, e <strong>vivo <\/strong>garantisce anche tempistiche di rilascio degli aggiornamenti tra le pi\u00f9 rapide, assicurando <strong>3 major release e patch di sicurezza mensili sui top di gamma<\/strong> e <strong>2 major release e patch di sicurezza mensili<\/strong> per gli altri dispositivi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>vivo Xclusive care offre riparazione o sostituzione dello schermo senza costi, pick-up gratuito e video-assistenza per qualsiasi problema.<\/p>\n","protected":false},"author":5,"featured_media":11826,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_yoast_wpseo_focuskw_text_input":"","footnotes":""},"categories":[480],"tags":[444],"class_list":["post-11816","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-vivo"],"blocksy_meta":[],"yoast_head":"<!-- This site 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